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How to transfer or upgrade your BeejiveIM license
Transfering a BeejiveIM license to another BlackBerry device can be completed at any time. User Licenses are free to transfer while Device Licenses cost a small fee to transfer or upgrade. Please read through the sections below and follow the instructions for your license type.
What type of BeejiveIM license do I have?
Transfering a User License
Transfering a single seat User License is free. To do so please go the User License Transfer page.
Transfering or upgrading a Device License
There is a fee associated with transfering or upgrading a single seat Device License. For more information please visit the Device License Transfer / Upgrade page.
Transfering a multiple seat User License
There are 2 ways to transfer a multiple seat User License.
If you have access to the old BlackBerry and it has data access:
  1. Start the BeejiveIM application.
  2. Log out of all your Instant Messenger accounts.
  3. Go to Menu -> About BeejiveIM.
  4. Go to Menu -> Unregister. If you do not see this option, please make sure you are logged out of all your IM accounts.
  5. Click Yes on the confirmation screen. The license will be cleared from the device and be ready to use on another device.
  6. Install BeejiveIM on the new BlackBerry and enter your license key on the registration screen.
If you do not have access to the old BlackBerry:
  1. Go to the Cancel License Seat page and follow the instructions.
  2. Install BeejiveIM on the new BlackBerry and enter your license key on the registration screen.
Transfering or upgrading a multiple seat Device License
Please contact support@beejive.com.